Real bosses have effective emails that people pay attention to. Today, I’ll walk you through tips to become a masterful email communicator.
As always the juiciest stuff is in the video below, but if you’re too pressed for time to watch the full video (it’s less than 4 minutes), here’s a quick snapshot.
- Be Brief – You only have 8 seconds to capture someone’s attention. Knowing that, make sure you keep your emails brief enough for anyone to scant in 8 seconds and understand what you want. 🙂
- CC Responsibly – Resist the urge to cc the world. Instead, cc those who actually need to know the information you’re sending. Include those you know will WANT to know, as appropriate.
- Keep Email Titles Simple. Use an easy to understand subject line. The content of the email should match the subject.
- Categorize Your Emails for People. If your email is truly just an FYI, consider putting the word INFORM: followed by the subject of the email. If it is an email that will require the reader to take action, consider putting the word “ACTION:” followed by the subject of the email. I worked for a company where this was the norm and it cut down on email redundancies drastically. The beauty of this is people can prioritize the emails that require action versus those that are simply informative. You’re basically making people’s lives easier, which makes you a unicorn.
- State What you Need in the Beginning. Have you ever opened an email that had tons of backdrop and you’re going, “Get to the point!”. Yeah, been there a million times. Put the question, issue and/or action you want people to know/take within the first few sentences of the email
- Bold the Names of the People you Need to Do Something. Sometimes emails require multiple people to take action on the same task. In this case, for each person’s specific request, bold their name. That way, if someone is scanning your email, like may of us do, they’ll notice their bolded name and their eye will quickly go to the action they need to take. This maximizes the chances that you get everyone to do what you need them to do.
- End Your Email Politely. I have seen and been guilty of, the random email with no subject and a one line request. No hello, no thank you, no please. Yes, I’m embarrassed to admit that, but there’s growth in sharing my truth. Now, I intentionally begin my emails with a polite “Hello” and end with a “Thanks”. We’re all moving so fast, a little “please” and “thank you” goes a long way. It makes your emails more memorable which also makes them more effective.
You now have 7 tips to make sure every email you send from this moment on, will have the intended impact.
Leave a comment on the video and if you like it, please share the video. You never know how you’ll empower someone to change the world with one simple video share.
The corporate world needs that unique gift that only you bring. So go out into the world, act with conviction, be courageous and live joyfully every single day.
Adwoa Dadzie is a Vice President of Human Resources at Comcast and a Millennial Corporate Career Thought Leader.
The views expressed in this post are Adwoa’s and do not necessarily reflect the views of Comcast.
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